Privacy Policy

1. Introduction

Welcome to Infinitude Private Limited's "Cladik" (Sri Lankan AI Agents) application ("the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register using Google Login, we collect information from your Google account including your name, email address, and profile picture.
• Chat Messages: We store all messages you send to our AI system, including text in Sinhala, Sinhalese, English, or any other language.
• Feedback and Preferences: Any feedback, preferences, or settings you provide within the App.

2.2 Information Automatically Collected

• Device Information: Type of device, operating system, unique device identifiers, IP address, and mobile network information.
• Usage Data: Information about how you use the App, including time, date, and duration of your interactions.
• Log Data: Error reports, app crashes, and performance data.

3. Our Services

Cladik (Sri Lankan AI Agents) offers two primary types of AI responses:

• Common Mode: Provides general information and responses to user inquiries in both Sinhala and English languages
• Education Mode: Focuses specifically on Sri Lankan education content, providing answers to academic questions related to the Sri Lankan educational system and curriculum

Our app is designed to make AI technology accessible to all Sri Lankans regardless of language preference, allowing users to interact in Sinhala, Sinhalese, or English without barriers.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App functionality
• Process and facilitate Google authentication
• Store and analyze chat messages to improve AI responses in both Common and Education modes and enable reference to past conversations
• Enhance language processing capabilities for Sinhala, Sinhalese, and English content
• Monitor and analyze usage patterns and trends
• Enhance the user experience and develop new features
• Communicate with you about updates, new features, or support issues
• Detect, investigate, and prevent fraudulent or unauthorized activities

5. Data Storage and Retention

• Your chat messages are stored securely for future reference
• We retain your personal information and message history for as long as your account remains active
• You may request deletion of your data at any time (see User Rights section)

6. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With third-party vendors who help us operate the App (e.g., cloud storage providers, analytics services)
• Legal Compliance: When required by law, legal process, or government request
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: In other cases with your explicit consent

7. User Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of certain data collection (note that this may affect App functionality)
• Withdraw consent for processing your data

To exercise these rights, contact us at info@infinitude.lk.

8. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The App is primarily designed for users aged 16 and above. We do not knowingly collect personal information from children under 16 years of age without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can take steps to remove such information from our systems.

For educational purposes, if the App is used by children under 16 in an educational setting, we require that such use be supervised by teachers, parents, or guardians. In educational contexts, we minimize the data collected from younger users and implement additional safeguards to protect their privacy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Third-Party Services

11.1 Authentication Services

Our App integrates with Google for authentication purposes. Please review Google's privacy policy to understand how they handle your information.

11.2 Third-Party AI API

We utilize third-party AI API services to process and respond to your queries. When you send messages to our app, your text may be transmitted to these third-party AI service providers for processing. While we carefully select our service providers and maintain agreements regarding data protection, please be aware that:

• Your messages may be processed on external servers owned by our AI service partners
• These third parties may have their own privacy policies that govern how they handle your data
• We ensure that our agreements with these providers include appropriate data protection clauses
• The responses generated are returned to our application and stored according to our data retention policies

We take reasonable steps to ensure these third parties maintain appropriate security and confidentiality standards comparable to our own.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: